business
H-E-B resumes curbside, home delivery orders after self-imposed pause, spokesperson says
By Samuel Rocha IV, Sandra Ibarra at KSAT 12 (ABC affiliate)
· July 2, 2026
· 1 min read
H-E-B has resumed online curbside and home delivery orders after a self-imposed pause impacted customers across Texas, a company spokesperson said Thursday.Time slots are back open and are available, according to the spokesperson.While the company confirmed that the pause was not related to a sof...
Key takeaway While the company confirmed that the pause was not related to a software crash or security breach, H-E-B did not disclose the cause for temporarily suspending those services.
Why this matters in The San Antonio
The resumption of H-E-B's curbside and home delivery services is a welcome development for San Antonio residents who rely on the convenience of online grocery shopping. With time slots now available again, customers can once more plan their grocery pickups and deliveries with ease. The pause, although temporary, likely caused inconvenience for many, particularly those with limited mobility or busy schedules. As a major employer and retailer in the San Antonio area, H-E-B's services have a significant impact on the daily lives of residents. The company's ability to quickly resolve the issue and resume services will likely be appreciated by its loyal customer base. The fact that H-E-B proactively communicated with affected customers during the pause also suggests a commitment to transparency and customer satisfaction, which is crucial for maintaining trust in the community.
About this story
Original reporting by KSAT 12 (ABC affiliate) . The San Antonio surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit KSAT 12 (ABC affiliate) . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: July 2, 2026 ·
Source: KSAT 12 (ABC affiliate) ·
Reading time: 1 min
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Frequently asked about this story
What is this story about? H-E-B has resumed online curbside and home delivery orders after a self-imposed pause impacted customers across Texas, a company spokesperson said Thursday.Time slots are back open and are available, according to the spokesperson.While the company confirmed that the pause was not related to a sof...
When was this published? This article was first published on July 2, 2026 by KSAT 12 (ABC affiliate) and curated for The San Antonio readers.
Who reported this story? This story was reported by Samuel Rocha IV, Sandra Ibarra at KSAT 12 (ABC affiliate). To learn more about how The San Antonio selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The San Antonio, or browse our daily briefing and topic hubs .
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